Big News: SunNav Now Accepts Traditional Medicare

If Medicare and the healthcare system have ever felt overwhelming, you have struggled to get answers, or wished someone could step in and truly advocate for you or your loved one, this is the news you’ve been waiting for.

At SunNav Healthcare Advocates, we are so happy to announce that we officially accept Traditional Medicare, making our trusted, expert patient advocacy services more accessible than ever.

In this blog, we’ll walk you through:

• Who qualifies under this expanded coverage

• What kind of support we offer to Medicare beneficiaries and their families

• Why this matters now more than ever for seniors, caregivers, and chronically ill patients

• And how you can get started—or share this resource with someone who needs it

We know advocacy has felt out of reach for too many, for too long.

But this is a door opening; a real step toward making sure more people have the help they need, when it matters most. 

What Is a Medicare Patient Advocate?

A Medicare patient advocate is someone who stands beside you. Not hired by a hospital. Not employed by an insurance company. And not limited by a provider network.

At SunNav, we are independent patient advocates, which means we work solely for you, on your behalf.

We're now able to accept Traditional Medicare (Parts A and B) to help fund our services, but that does not mean we’re part of the Medicare bureaucracy. It simply means we can now offer covered, trusted, client-centered support to individuals and families who need it most, without adding to their financial burden.

What We Are Not

• We’re not hospital case managers, who must prioritize hospital systems’ goals

• We’re not insurance-based “advocates”, whose job is to minimize claims and costs

• We’re not beholden to any healthcare provider, insurance plan, or facility

What We Are

• We are fierce allies for our clients, advocating for what’s in your best interest

• We are licensed, board-certified patient advocates with real-world medical experience

• We are trained to navigate the system, including Medicare processes, while still remaining fully independent in how we advise, guide, and support
  

When you partner with SunNav Healthcare Advocates, you get an expert in your corner: someone who helps you prepare for important appointments, tracks your treatment plan, cuts through the chaos, and ensures you’re never left in the dark about your care.

Thanks to Medicare coverage, these vital services are now available to more people without the barrier of out-of-pocket costs.

Why Traditional Medicare Makes a Difference

If you're enrolled in Traditional Medicare (also known as Original Medicare Parts A & B), you have access to one of the most flexible and widely accepted health coverage options available, especially when it comes to finding independent, client-centered patient advocacy.

Unlike many Medicare Advantage plans, which often come with complex networks, prior authorizations, and frequent denials, Traditional Medicare gives you more choice and more control. Here’s why that matters:

✅ No Narrow Provider Networks

With Traditional Medicare, you’re not locked into a network. You can continue seeing trusted doctors and specialists, even across different facilities or regions, without worrying if they’re “in plan.” This is valuable for older adults managing multiple conditions or transitioning between providers.

✅ Fewer Denials, Faster Approvals

Medicare Advantage plans have come under the microscope for high denial rates and delays in approval. Traditional Medicare, by contrast, is generally more straightforward and less restrictive. This helps patients get the care they need when they need it without jumping through endless hoops.

✅ You Choose Your Providers

Whether it’s your longtime primary care physician, a specialist in another city, or a trusted hospital, Traditional Medicare gives you the freedom to choose. And when you work with SunNav, we help coordinate those choices to keep your care clear, connected, and centered on you.

✅ Direct Access to Independent Patient Advocates

Here’s one of the most significant benefits: Traditional Medicare now allows us to work directly with you as an independent patient advocate, without the influence of an insurance company or hospital system.

That means we can focus entirely on your needs: your voice, your goals, your best outcomes, while Medicare helps cover the cost of our services.

Covered by Medicare. Backed by Experience.

Navigating Medicare can be a maze, especially when you're already dealing with a health issue, caring for a loved one, or simply trying to stay well. Many Medicare recipients tell us they feel confused, overwhelmed, or even invisible in the healthcare system.

That’s where we step in.

At SunNav Healthcare Advocates, we bring decades of medical and care navigation experience now fully accessible to Traditional Medicare clients. Our advocates don’t just understand the system; they know how to walk you through it, step by step, with clarity, compassion, and fierce dedication to your well-being. To learn more about our services, click here.

Here’s how we support Medicare clients every day:

✅ During a Diagnosis

A new diagnosis, whether it’s cancer, Parkinson’s, Alzheimer’s, or something rare, can be frightening and confusing. We’re here to translate medical language, prepare you for appointments, help you understand your options, and make sure nothing falls through the cracks. You’ll never have to Google symptoms or treatment plans alone again.

✅ After Hospitalization

Getting discharged from the hospital is just the beginning. We help coordinate follow-up care, explain discharge instructions, review medications for safety and interactions, and support transitions to rehab, home health, or outpatient care. Continuity matters—and we make sure you don’t fall through the gaps.

✅ With Chronic Conditions

If you’re living with heart failure, diabetes, COPD, or another chronic illness, your care is ongoing and often complex. We act as your healthcare quarterback, ensuring that your doctors communicate effectively, your medications are coordinated, and your goals and preferences are always at the forefront.

✅ For Caregivers of Aging Parents or Spouses

Being a caregiver is one of the most challenging roles anyone can undertake. Whether you’re local or managing care from afar, we provide guidance, updates, and support so you’re not doing it all alone. We help adult children understand Medicare options, advocate for their parents, and feel confident in the next step.

✅ In a Crisis (or the Unexpected Moments Before One)

When the unexpected happens—a fall, ER visit, mental health episode, or urgent change in condition—we’re here. Our Advocate on Demand service means a trained expert is available by phone or in person to step in fast, guide critical decisions, and help everyone breathe easier. Remote services are available no matter where you are.

Who We Help

Expanding our services to include Traditional Medicare (Parts A & B) means more people than ever can access personalized, expert healthcare support through SunNav. Whether you’re navigating a new diagnosis, managing a chronic illness, or simply trying to understand what’s next, we’re here for you.

This change opens doors for:

➡️Seniors on Medicare Who Want More Control Over Their Care

If you're tired of feeling like a number in the system, you're not alone. Many Medicare beneficiaries want more personalized, hands-on support—especially when facing complex health decisions. We help you understand your care, communicate with providers, and make empowered choices every step of the way.

➡️Caregivers Looking for Guidance for Aging Parents

Adult children often find themselves suddenly thrust into caregiving roles—navigating doctor visits, medications, and insurance issues they never expected. We provide peace of mind and practical help for caregivers managing care locally or from afar.

➡️Patients Recovering from Surgery or Major Diagnoses

Coming home from the hospital doesn’t mean the journey is over. From rehab plans to follow-up appointments, we help you stay on track, avoid unnecessary setbacks, and ensure every step of your recovery is handled with clarity and support.

➡️People Navigating Multiple Specialists or Chronic Illness

When you have multiple doctors or long-term conditions like diabetes, heart failure, COPD, or cancer, keeping everything straight can feel impossible. We help coordinate your care, clarify your medications, and ensure your treatment plan is aligned and centered around your values—not just protocols.

➡️Texans in the McKinney or Dallas Area Looking for Local Support

We’re proud to serve our McKinney, Dallas, and North Texas communities with in-person healthcare advocacy, including hospital visits, appointment accompaniment, and on-site support. Local Medicare beneficiaries now have trusted, personal guidance right in their neighborhood.

➡️Anyone Searching Online for a Medicare Healthcare Advocate Near Me

If you’ve typed “Medicare patient advocate near me” into Google, you’re in the right place. Whether you’re here in Texas or across the country, our remote advocacy services are available via phone or video—so no matter where you live, you’re never alone.

You don’t need to wait for a crisis to get support. In fact, the earlier you bring in an advocate, the more confidence and clarity you’ll have in your care. Prevent confusion. Avoid burnout. Get ahead of the system—with someone by your side who knows how to navigate it.

Help Us Spread the Word

We’ve waited a long time to be able to say this:

Yes, we accept Traditional Medicare.

And now, we need your help to make sure that everyone who needs to hear it hears it.

Because too many people still believe patient advocacy is out of reach.
Too many families are quietly struggling, thinking they have to go it alone.
Too many seniors feel overwhelmed by Medicare and unsure where to turn for real, personalized support.

You can help change that.

Know someone who needs this?

Do you have a parent, grandparent, or neighbor enrolled in Medicare who’s facing medical challenges alone?

Are you a caregiver juggling appointments, prescriptions, or complex health decisions and wondering if someone could take that weight off your shoulders?

Are you part of a church group, civic organization, or senior living community that needs to know about independent Medicare patient advocacy?

Have you ever searched for “Medicare healthcare advocate near me” and wished there was someone trustworthy on the other end?

Whether you forward this blog, mention our name at a gathering, or print out a copy for someone you love, you are making a difference.

You might be the reason someone finally says:

“I didn’t know I could get help with this.”
“I feel like I can breathe again.”
“I finally feel seen and supported.”

This Is Bigger Than One Person

This is about empowering our community — our elders, caregivers, and neighbors — to make informed choices, receive the care they deserve, and stop feeling lost in the system.

💜 Please share this message.
💜 Post it to your Facebook group or Nextdoor thread.
💜 Pass it along to a healthcare provider, social worker, or friend in need.

We’re here for every question, every crossroads, and every moment that matters.

And now, thanks to Medicare, we’re here for even more people than ever before.

You Don’t Have to Navigate This Alone

At SunNav, we believe your health deserves attention, clarity, and compassion.

With Traditional Medicare now accepted, nothing is holding you back from getting the support you need.

Because the system might be complicated, but your care doesn’t have to be.

Let’s navigate it together.

Ready to get the support you deserve? Schedule your free appointment today at SunNavHCA.com we’re here when you need us.